Reference

How eff88 Handles Your Personal Information

This policy sets out exactly what data eff88 collects when you open an account, make a deposit via JazzCash, Easypaisa or Raast, and use our lobby — and what we do with it.

Account data collected at registrationPayment data — JazzCash, Easypaisa, RaastCookie and device dataYour right to access or delete dataDirect contact for privacy requests

Explore the Lobby Read FAQ

What We Collect and Why We Hold It

eff88 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you create an account, we collect your name, contact details and the payment method you register — whether that is JazzCash, Easypaisa or Raast. This data is used to verify your identity, process deposits and withdrawals, and keep your account secure. We do not sell

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your personal data to third parties. Transaction records tied to your wallet are retained for the period required under applicable law; once that period passes, we delete or anonymise them. If you fund your account through Raast bank-linked transfers, the transaction reference is stored against your
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account for dispute resolution only. Cookies on the eff88 site track session activity and device type so the lobby loads correctly on your mobile. You can restrict non-essential cookies through your browser settings at any time. We may share data with payment processors strictly to complete
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a transaction — no marketing use. Where local law in Pakistan governs data handling, we follow those requirements. This policy applies to all account holders in regions where our service is available under local law.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

DATA HANDLING STANDARDS

How We Protect and Manage Your Account Data

We apply SSL encryption to every connection on eff88, including the deposit screens where your JazzCash or Easypaisa details are entered. Account passwords are hashed and never stored in plain text. Access to your personal data inside our systems is limited to staff who need it to operate your account or resolve a support request — no broader internal access is granted by default.

Encryption on Every Page

SSL encryption covers all account pages and payment screens. Your JazzCash or Easypaisa transaction details are never passed over an unencrypted connection.

Cookie Controls in Your Browser

Non-essential cookies — used for lobby performance tracking — can be blocked through your browser settings. Essential session cookies are required for login and payment flows to work correctly.

Data Retention and Deletion

We keep transaction records for the period required under applicable law. After that, records are deleted or anonymised. You can request early deletion of non-mandatory data by contacting support.

Who Can Access Your Data

Internal access to personal data is role-restricted. Payment records linked to Raast or Easypaisa are visible only to the payments and compliance teams for reconciliation purposes.

PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to access, correct or remove your personal data, contact our support team directly. We handle privacy requests separately from general account queries so your request reaches the right person without delay. Responses are sent to the email address registered on your eff88 account.

Team online

Email Privacy Request

Send your data access or deletion request to our support email. Include your registered account email so we can locate your record and respond promptly.

Live Chat on Site

Open the chat widget on any eff88 page and tell the agent this is a privacy matter. They will escalate it to the data team rather than handling it as a routine account query.

Account Settings Path

Some data corrections — like updating your registered mobile number for JazzCash or Easypaisa — can be done directly in your account settings under the profile tab.

Common Questions About Your Privacy on eff88

These are the questions we get most often about how your data is handled. If your question is not covered here, reach our support team through live chat or email.

We collect your name, contact details and the payment method you register — JazzCash, Easypaisa or Raast. Device and session data is also collected for security and lobby performance.

Your wallet number is shared only with the payment processor needed to complete your transaction. It is not used for marketing or passed to unrelated third parties.

Send a request to our support email from your registered address, or raise it through live chat. We will confirm receipt and provide your data within the timeframe required under applicable law.

You can request deletion of non-mandatory data at any time. Transaction records required under applicable law are retained for the statutory period before deletion or anonymisation.

Essential cookies keep your login session and payment flows running. Non-essential cookies track lobby usage for performance. You can block non-essential ones through your browser settings at any time.

Yes, where our service is available under local law in Pakistan. We follow applicable local data requirements for all account holders in eligible regions.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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How eff88 Handles Your Personal Information

How We Protect and Manage Your Account Data

How to Reach Us About Your Data

Email Privacy Request

Live Chat on Site

Account Settings Path

Common Questions About Your Privacy on eff88

01 What personal data does eff88 collect when I open an account?

02 Is my JazzCash or Easypaisa number shared with anyone outside eff88?

03 How do I request a copy of my personal data?

04 Can I ask eff88 to delete my account data?

05 How does eff88 use cookies and can I turn them off?

06 Does this privacy policy apply to me if I am in Pakistan?

Privacy Policy

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